Getting Started with Wellround

Start Registration → Login Guide

Registration Process

Join 50+ users who have already started their wellness journey with Wellround. Registration is quick, secure, and completely free.

1

Fill the Beta Form

Start by completing our beta registration form. This helps us understand your wellness goals and ensures you get the most relevant experience.

Fill Beta Form →
2

Receive Invitation

Once you submit the form, our team will review your application. You'll receive an email invitation with your unique access credentials within 24-48 hours.

3

Download the App

Available on both iOS and Android platforms. The download links will be provided in your invitation email.

What You'll Need

Valid Email Address

For account verification and updates

Mobile Device

iOS 14+ or Android 8+ required

Health Data (Optional)

Connect fitness trackers for richer insights

💡 Beta Access

As a beta user, you'll get exclusive access to new features, direct feedback channels with our team, and special pricing when we launch publicly.

Login Guide

Already have an account? Here's how to access your Wellround app and web dashboard.

Troubleshooting

Having issues? Here are solutions to common problems.

🔑 Forgot your password?

Use the "Forgot Password" link on the login screen:

  1. Click "Forgot Password" on login screen
  2. Enter your registered email address
  3. Check your email for reset instructions
  4. Follow the link to create a new password
    5. 📧 Didn't receive invitation email?

    Check these common issues:

    • Look in your spam/junk folder
    • Ensure you used the correct email in the form
    • Wait 48 hours - our team reviews applications manually
    • Contact us if still missing after 48 hours
    📱 App won't install or crashes?

    Try these solutions:

    • Ensure your device meets minimum requirements
    • Clear storage space (app needs 500MB free)
    • Restart your device and try again
    • Update your operating system
    • Contact support with your device model
    🔒 Account locked or suspended?

    Accounts may be temporarily locked for security:

    • Wait 15 minutes before trying again
    • Ensure you're using the correct credentials
    • Reset your password if needed
    • Contact support for persistent issues
    ⚡ Sync issues with health data?

    Health data not syncing properly:

    • Check app permissions in device settings
    • Ensure Health/Google Fit permissions are granted
    • Try disconnecting and reconnecting data sources
    • Force close and reopen the app
    🌐 Dashboard not loading?

    Web dashboard issues:

    • Clear browser cache and cookies
    • Try incognito/private browsing mode
    • Disable browser extensions temporarily
    • Use Chrome, Safari, or Firefox (latest versions)

    Still Need Help?

    Our support team is here to help you every step of the way. Don't hesitate to reach out.

    📧 Contact Support 💬 Email Us Directly

    📞 Phone support available Mon-Fri, 9 AM - 6 PM UAE time

    ⚡ Average response time: 2-4 hours